We would like to inform all dfcu Bank customers that accounts classified as dormant due to inactivity, per our terms and conditions, will be closed. As per our bank’s policy, these accounts will be closed 30 days from the date of this notice.
For more details, please refer to the booklet below.
Dormant Accounts (October 2024)
dfcu Whistleblowing Channels: Email address: dfcu@tip-offs.com; Whistleblowing Toll Free Number: 0800 100 255; Anonymous Tip-Offs Link
For how long does it take for the account to be dormant?
What if I had some money in the account and I have never transacted IE credit or debit for 5 years. must my account be closed?
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Where do you put our moneys
D’accord
247365
Good morning,
Am a client with DFCU bank. I have several accounts with the Bank and among the many accounts, one account is dormant that is Palwo Royal Agricultural Farm and Consultancy Associates, Account No. 01141114674122.
I did all that it takes to reactivate the account and all my efforts has never yield positive result. I am disappointment with the manner in which the bank is acting. It has taken nearly a month now.
What pains me is that I don’t get clear answers from the Bank.
Actually what happens is that, I write a resolution for account reactivation myself and that bounced because it needed resolution of the group members. I went back and sat with the group members and we came with the resolution, again that bounced. We were told to get the resolution from URBS which we did and again that failed.
So, what should we do?
I need to have an account with dfcu
abudlshamaduubitiii@gmail.com
This month I tried to send money on my account using MoMo (MTN mobile money app) I copy my account number I paste it but it didn’t show me the names why? Yet when am sending to other banks they show me names the reason why I use the app is that even if the phone got some challenges and I change the phone as long as I enter the my mtn number I can get all transactions but massage it’s to hard to keep a massage remember I just deposit I don’t get a massage because the line I used to register was cut off by UCC I sent someone to help me to change the number they refuse if I send here the national ID to check the balance they don’t why can’t you help me you send us a link to fill some of us we don’t have computer where we are working
Can you please help me to change the number from former To new number am not in Uganda I use mtn before I was using Airtel I didn’t know that they cut my Airtel off I use to monitor my account on DFCU BANK app after losing my line I couldn’t have access to my Google account I had to change after changing I couldn’t long in I don’t know what going on, on my account the id that I used to open the account I have it here am with my ID with all information I don’t know why I can’t get help
I have been an able to use my accounts because I lost my online user password yet I used to use it right now am not in the country and would like to continue with my account how can you help out. From December 2022 I have not been able to access it up to now 2024
my acct is very active
What are requirements to begin the process
What process needed we u want to get wen they sent it from abroad and can we pay tax for the document
If I give Someone my account number to deposit on it…can he/she get to know my account details
Why would a bank have to put there clients information on the display ??, shaking my head was this really necessary for displaying dommart accounts?? Couldn’t you as a bank send your customers direct sms and inform them rather than to display there personal info such as real names ?? Smh u the fakest bank ever. đźš®. Poor services just reaping people’s funds. Don’t u know that such info can be used by attackers to impersonate victims ?????????? ???????
Please I just find out now that my account have been don’t want so I need to know what to do online because I’m not in Uganda right now so please I need to know how to activate it again
Hi