Frequently Asked Questions

• Who is eligible for the Personal Unsecured Loan?

  Loan applicants must be employed and receive their salary through dfcu bank. Minimum monthly income thresholds are as below.

  1. Civil servants: UGX. 200,000
  2. Non-Government: UGX. 400,000
• What are the interest rates?

  Interest rates and fees are affordable but vary depending on the the nature of customer segment. Customers on schemes enjoy preferential interest rates. Other applicable fees include loan application fees, arrangement fees etc. Loan buyouts attract zero arrangement fees.

• Can I repay the Loan early?

  Yes, the bank allows for a cooling off period as well as early repayments without incurring additional fees or penalties.

• What happens if I miss a payment?

  Delayed loan instalment payments attract penal interest and negatively impact your credit rating at the credit reference bureau

• What are the requirements for a Loan application?

  You will need to submit an application form along with supporting documentation including national ID, proof of employment, bank statements for customers previously not banked with dfcu bank, and employment verification documents.

• For what purpose can I use the Loan?

  Personal Unsecured loans cater to a variety of purposes, including debt consolidation, personal development, home renovations, education expenses, medical bills, and other personal financial needs.

• How much can I borrow with this Loan?

  You can borrow Up to Ugx 250m. Loan amounts vary depending on income level, credit history and repayment capacity.