Pay with Visa and Get Rewarded Campaign – Terms and Conditions

The following terms and conditions apply to the Visa International Service Association (Visa) also referred to as ‘the Promoter’ and Vivo Energy Uganda Limited (Vivo) partnership campaign promotion. By participating in the promotion, you are deemed to have read, understood and accepted the same:

Campaign Duration

a) The campaign will run from 10th September 3rd October, 2021 every Friday, Saturday and Sunday.

b) The Promoter reserves the right (in its sole and absolute discretion) to extend, shorten, suspend the time period of the Promotion or terminate the Promotion for technical, commercial, and/or operational reasons, or for reasons beyond its control. The Promotion, Prize and Terms and Conditions may be reasonably amended by the Promoter, at any time during the Promotion. In such event, all Participants waive any rights that they may have/purport to have in terms of this Promotion, and acknowledge that they shall have no recourse against the Promoter whatsoever

Campaign Eligibility:
a) The Promotion is open to Shell service station customers who use their Visa card to purchase fuel / goods worth UGX 100,000 (minimum) from selected participating stations.
b) Any eligible natural person who is 18 years or older,
c) The parent or guardian of a minor, may participate in the Promotion.
d) No director, employee, agent or consultant of:
i. the Promoter;
ii. any other subsidiary or associated person who controls or is controlled by the Promoter;
iii. the supplier of goods or services in connection with the Promotion; or
iv. The marketer of the Promotion; and/ or Agencies of the promoter or their spouses, life partners, business partners or immediate family members, may enter this Promotion.
v. The right of admission into the Promotion rests solely with the Promoter

The Campaign reward
a) Customers who meet the entry requirements are eligible for a UGX 10, 000 Shell voucher. The Shell Voucher is available on a first come first serve basis depending on the voucher allocation to the particular participating station on specific dates as indicated below.
b) The reward of UGX 10,000 voucher shall be given to the eligible customers on the spot through the help of the cashiers and brand ambassadors.

Reward time duration

a) Compensation time frame of the reward shall be within the stated campaign period and Shell service station operating hours.

Other Terms

(a) Vivo and Visa reserve the right to disqualify any entrant or withdraw reward to such entrant for tampering with the entry process including but not limited to: canvassing, or for submitting an entry which is not in accordance with these terms and conditions
(b) The vouchers are non-transferable and no other alternative shall be offered.
(c) By agreeing to participate in the promotion, all participants agree that their name, picture and details of their business can be made public in such media as Vivo may choose (including but not limited to the internet) and that they will further agree to participate in all public relations and marketing activities relating to the campaign without additional payment or consideration or prior approval.
(d) The award of the reward shall be subject to the authentication of the ownership of the winning
(e) Although Vivo will use reasonable efforts to ensure that all information relating to the campaign ("Promotional Material") is accurate, Vivo will not be liable for any matters outside its control.
(f) Employees of Visa and Vivo are not eligible to participate in the promotion.
(g) Selected Participating stations:

Shell Makerere Kikoni
Shell Entebbe
Shell Bunga
Shell Kabalagala
Shell Munyonyo
Shell Entebbe Express
Shell Jinja road
Shell Namusera
Shell Nansana city
Shell Lugogo
Shell Kawempe
Shell Namirembe
Shell Najjera
Shell Mengo
Shell Bugolobi


a) By entering the Promotion, the Participant unconditionally and irrevocably indemnifies and holds harmless the Promoter, as well as its holding company, its subsidiaries and any subsidiaries of its holding company, and their successors and assigns, directors, employees, agents or consultants against all and any losses, claims, proceeding, actions, damages, (direct, consequential or otherwise) liability, demands, expenses, legal costs (on an attorney and own client basis) howsoever arising out of, based upon, or in connection with (directly or indirectly) the Participant’s participation in the Promotion and the Prize/s.
b) Promoter and its service providers, are not responsible for:
a. incorrect and inaccurate transcription of entry information;
b. technical malfunction;
c. inappropriate images and comments posted by the entry or by the public;
d. lost or delayed data transmission, omission, interruption, deletion, line failure or malfunction of any telephone network or computer equipment or software; and/or
e. The inability to access any website or online services or any other error.
c) This promotion is in no way sponsored, endorsed or administered by, or associated with, Facebook, Instagram or any other social media platform that may be used as an intermediary.

Promotion Disputes
1. Should any dispute arise in relation to these Terms and Conditions, the Promoter’s decision shall be final and no correspondence shall be entered into.


Need help?