• General dfcu Bank Bounce Back Promotion – Terms and Conditions

    1. The Bounce Back promotion runs from 2nd March to 18th May 2021.
    2. Lucky winners of the Bounce Back promotion stand a chance to win loan repayments capped at UGX 20 million.
    3. All loans are offered at the sole discretion of dfcu Bank and as per the current credit policies governing the respective products.
    4. If you are an existing dfcu Bank customer and you are currently in default on a facility from dfcu Bank, then you will not be eligible to apply for the discounted interest rate loans advertised in the Bounce Back promotion.
    5. By participating in this promotion, you release dfcu Bank and hold it harmless from any and all losses, damages, rights, claims, liabilities and actions of any kind in connection with the Bounce Back promotion including, without limitation, personal injuries, death and property damage, and claims based on publicity rights, defamation or invasion of privacy.
    6. For Buyoffs, arrangement fees shall apply on loan amounts applied for.
    7. These Bounce Back promotion terms and conditions (“Bounce Back Terms”) are supplementary to dfcu Bank’s standard terms and conditions applicable to the advertised products (“Standard Terms”). To the extent of any inconsistency between the Bounce Back Terms and the Standard Terms, these Bounce Back Terms will prevail.
    8. The reduced promotional interest rate being offered during the Bounce Back is applicable only on new loans and on top up loans. These rates do not apply on your existing loan (if any with the bank) if you do not wish to apply for new or top up loan.
    9. All Loan rates are variable interest rates. Sale rates applicable only for new and Top-up loans. Interest rates are variable, pegged to the Prime Lending Rate and subject to change in line with the prevailing market conditions.
    10. Immediate family members or distant relatives of an employee of dfcu Bank are not eligible to participate.
    11. dfcu Bank reserves the right to amend the General Terms at any time. You are encouraged to check the dfcu Bank website regularly for any such changes.

    dfcu Bank Uganda Limited is regulated by the Bank of Uganda. Customer deposits are protected by the Deposit Protection Fund.

  • Bounce Back Media Challenge Promotion – Terms & Conditions

    1. The dfcu Bounce Back media challenge runs from 2nd March to 30th March 2021 and is only open to journalists.
    2. To enter the competition, submit the top 3 challenges faced in 2020 on account of the pandemic and how you propose to bounce back in 2021. Indicate how dfcu Bank can support you in bouncing back and how we can generally enhance the Bank’s relationship with you.
    3. The stories are to be shared either as an article (not more than 500 words), video or audio recording via email bouncebackwithdfcu@dfcugroup.com
    4. The Bank will not accept responsibility for any late submissions, any entries that are not received or any entries or files that are corrupt, damaged, lost or inaccessible.
    5. By participating in the challenge, you agree to be bound by the terms and conditions, including all eligibility requirements. You also accept that all decisions made by the Bank are final and binding in all matters relating to the challenge.
    6. The Bank reserves the right to cancel the challenge at any time, for any reason and without prior notification.
    7. By entering this challenge, you agree that you have the consent of any people who are clearly identifiable in your entry.
    8. By entering, each entrant warrants that their entry is original and that their submission does not or will not infringe any third party’s intellectual property.
    9. By entering the challenge, you agree that you consent to having your story published should you emerge as one of the winners
    10. The Bank may collect your personal information (name, contact and photos) for the purpose of administering and processing the challenge as well communication of winners.


    You must be:

    • a legal resident of Uganda above 18yrs

    You cannot be:

    • an employee of the Bank
    • an immediate family member or distant relative of an employee of the Bank

    dfcu Bank reserves the right to amend the General Terms at any time. You are encouraged to check the dfcu Bank website regularly for any such changes.

    dfcu Bank Uganda Limited is regulated by the Bank of Uganda. Customer deposits are protected by the Deposit Protection Fund.

  • When do the dfcu Women in Business (WiB) program advisory sessions take place?

    Considering that different businesses have unique needs, the sessions take place on a one on one basis at the Women in Business Advisory centre located at the Head Office on Plot 2, Kyadondo Road.



  • What advisory services are offered under the dfcu Women in Business (WiB) program?

    We have partnered with Makerere University Business School (MUBS), Uganda Law Society (ULS) and the Institute of Certified Public Accountants of Uganda (ICPAU) to offer free business and financial advisory services to thousands of women, especially those engaged in productive economic activity.

    The business and advisory services include;

    • Financial Advisory
    • Business to Business Linkage Advisory
    • Marketing and Branding
    • Legal Advisory
    • Human Resource Advisory

  • What benefits do dfcu Women in Business Customer enjoy?

    Through many of the initiatives offered, several women have been exposed and upskilled in a number of areas including customer service, managing people, record keeping and business growth. Other benefits include;

    • A dedicated Relationship Manager to support day to day banking requirements
    • Preferential interest rates on credit facilities
    • Access to business trainings and mentorship opportunities
    • Local and international business linkages and study tours
    • Opportunity to grow savings through dfcu Investment Clubs
    • Business advisory services provided through the dfcu WiB Centre

  • What achievements has the dfcu Women in Business (WiB) program attained?

    The program continues to supports women manage their businesses more efficiently and realize their business potential. Since inception, the dfcu WiB program has achieved several milestones including;

    • Over 10,000 members are currently registered on the program
    • Over 12,000 women have benefited from the capacity building sessions
    • Over 4,000 women have benefited from the dfcu WiB loans

  • Who qualifies for the dfcu Women in Business (WIB) program?

    Any woman entrepreneur trading as a sole proprietor or a company where the woman holds 50% shares and above qualifies. To get started, visit your nearest branch and sign up.

  • What is the dfcu Women in Business proposition?

    The dfcu Women in Business was launched in 2007 with the primary objective of creating an enabling environment for Small and Medium Entrepreneurs owners.

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