Banking Officer - Data Capture (1 Position)

Ways to Bank

Quick Links

Banking Officer – Data Capture (1 Position)

Reporting to the Team Leader- Account Services, the role is responsible for accurate and timely capturing customer information in the systems as per the laid down procedures as a means to achieve data integrity.

Duty Station: Head Office

KEY ACCOUNTABILITIES:

Receive, verify, and acknowledge all customer data (Instructions, Mandates, and signature cards) as per the guiding processes and procedures.
Timely and accurately capture all customer information in the system within the agreed service level agreement first time having the right principles.
Carryout out due diligence checks on the integrity of the mandates, signature cards and general customer instructions. Report any exceptions timely.
Check customer mandates, signature cards and instructions for KYC compliance to prevent Money Laundering/ Terrorist Finance. These checks should be in line with the bank policies / regulatory framework.
Identification of error on customer mandates, signature cards and advise the stakeholders to make necessary corrections of the errors in a timely manner.
Attend to queries that relate to data capture in a timely manner and provide an update to the stakeholders.
Escalation through incidents of any process gaps that result into potential or actual operational losses to the Team Leader Account Service and participate in the implementation of process improvements.
Participate and contribute towards projects that are steered to improve data integrity e.g., data clean up.
Generate and submit daily productivity reports to the unit Manager and highlight any exceptions.

KNOWLEDGE, SKILLS, AND EXPERIENCE REQUIRED:

University Bachelor’s Degree.
Training in various areas of Operations: – i.e. KYC, CFT & AML Compliance.
At least one year’s Banking experience.
Demonstrate a high degree of accuracy, attention to detail, quality and deadlines.
Good understanding of Bank procedures, policies and regulatory AML/KYC requirements.
The ability to engage with all the key stake holders in the organization.
Attention to detail , excellent analytical skills, ability to demonstrate high degree of accuracy and meet deadlines.
Excellent interpersonal, verbal and communications skills.
High level of integrity and ethical standards.
Ability to prioritse work.
Basic analytical skills.
Attention to detail , excellent analytical skills, ability to demonstrate high degree of accuracy and meet deadlines.
Excellent interpersonal, verbal and communications skills.
High level of integrity and ethical standards.
Ability to prioritise work.
Basic analytical skills.