Veronica joined dfcu Bank as the Chief Change & Innovation Officer in January 2021.

She holds a Master of Science degree in Electrical Engineering – majoring in Telecommunications – and a Bachelor of Science degree in Electrical Engineering, both from the University of Cape Town. She holds expert accreditations in Microfinance, Financial Inclusion, Digital Money and her Project Management expertise spans from a PRINCE2 Practitioner certification to a certification in Scaled Agile Methodology (SAFe for Teams).

Prior to her appointment, Veronica was the inaugural ICEA LION Group Head of Digital Innovation championing the inception of their Grown and Innovation Centre and implementation of their Digital Strategy.